[Discontinued] UserVoice WP8 library documentation

[Discontinued] Although this library is still on Nuget, it is no longer actively developed. Please use our new PortableUserVoice library instead.

You can get the library easily via NuGet directly into your app. Just add this package to your app’s packages list:


The library also needs RestSharp, which gets automatically added to your project if you install the library.

After you installed it, you need to declare some variables that we need over and over again while using the library:

Urls.subDomain = "<your subdomain>";
Urls.oAuthCallBackUri = "<your callback url>";
Tokens.ConsumerKey = "<your ConsumerKey>";
Tokens.ConsumerSecret = "<your ConsumerSecret>";

You can get this values out of Settings/Integrations in your UserVoice account.

Additionally, you should save these Tokens to not ask the user for login again and again.


Another important class you should be aware of is the RequestParamaters class:


It contains the needed variables for all requests, and you can easily use them to save them for TombStoning or anything else you want to save them.

Let’s have a look at the possible requests:

  • Knowledge Base:
KnowledgeBase kb = new KnowledgeBase();`   
//load complete knowledge base  
UservoiceRequests.KnowledgeBase = await kb.getAll();  
//load specific page in your knowledge base
int page = 2;
 UservoiceRequests.KnowledgeBase = await kb.getAll(page);
//load specific topic 
UservoiceRequests.KnowledgeBaseTopic = await kb.getTopic(RequestParameters.topicId);
//load specific page in topic
int page = 2;
UservoiceRequests.KnowledgeBaseTopic = await kb.getTopic(RequestParameters.topicId, page);
//mark article as helpful
var ratingResponse = await kb.markHelpful(RequestParamaeters.articleId);
  • Suggestions:
Suggestion suggestion = new Suggestion();  
//load all suggestions  
UservoiceRequests.allSuggestions = await suggestion.getAll(RequestParameters.forumId);  
//load specific page in all suggestions
int page = 2;
UservoiceRequests.allSuggestions = await suggestion.getAll(RequestParameters.forumId, page); 
//vote on a suggestion 
UservoiceRequests.voteForSuggestion = await suggestion.vote(RequestParameters.forumId, RequestParameters.suggestionId, RequestParameters.vote);  
//submit new suggestion  
UservoiceRequests.postSuggestion = await suggestion.create(RequestParameters.forumId, RequestParameters.newSuggestionTitle, RequestParameters.newSuggestionText, RequestParameters.newSuggestionReferrer, RequestParameters.newSuggestionVotes); 
//search suggestions  
UservoiceRequests.searchSuggestion = await suggestion.search(RequestParameters.suggestionsSearchQuery);
//get all comments for suggestion:
UservoiceRequests.allCommentsForSuggestion = await suggestion.getComments(RequestParameters.forumId, RequestParameters.suggestionId);
//submit a new comment on suggestion:
UservoiceRequests.postCommentOnSuggestion = await suggestion.comment(RequestParameters.forumId, RequestParameters.suggestionId, RequestParameters.newCommentText);
  • User data:
User user = new User();  
UservoiceRequests.User = await user.getUser();
  • Tickets:
//Tickets are not associated with the user from the API side. However, you are able to show all tickets from a user with this:  
ticket = new Ticket();  
UservoiceRequests.AllTicketsFromUser = await ticket.getAll(RequestParameters.userMail); 
//load specific page in all tickets:
int page = 2;
UservoiceRequests.AllTicketsFromUser = await ticket.getAll(RequestParameters.userMail, page);
//submit a new ticket on behalf of the user
UservoiceRequests.newTicket = await ticket.create(RequestParameters.TicketSubject, RequestParameters.TicketMessage);

As you can see, all requests are async.

You don’t need explicitly authenticate a user, because the library is built to detect this automatically. If an authenticated user is required, the user will be redirected to the authentication page of UserVoice.

In the current version, you will need to manual send the request again after the user is authenticated, but we will update the library to make also this automatically soon.

  • EmojiDetector
  string text = "here would be the string from your textboxes that contain emojis";

            //check if Emojis are in text:
            if (EmojiDetector.HasEmojis(text) == true)
                //your code here
            //remove Emojis in text:
            text = EmojiDetector.RemoveEmojis(text);

The UserVoice API does not support Emojis, that’s why we wrote this little helper for removing them with only one line of code or to display a message to your users.

One last point:  the library doesn’t use RestSharp’s serializer – all request return the corresponding JSON string. This way, everyone of you can use the serializer of choice (We absolutely recommend JSON.net, though).

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